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Rodneymoss

STEX withdraw: Recieved 404 error after withdraw confirm approval attempt. Will not let me cancel withdraw. STUCK!

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I attempted to withdraw .58 BTC after purchasing a bag of CSC... however once went to my email to approve the withdraw it gave me a 404 error.....  I went back on to the exchange so that I could cancel the withdraw and attempt it again.. but I am not receing a notification informing me that the cancellation of this withdraw cannot me made.  Im not sure why they are not letting me withdraw.. Has anyone had this issue and how was it resolved.. Pretty much freaking out.

 

Thanks in advance

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2 hours ago, Rodneymoss said:

I attempted to withdraw .58 BTC after purchasing a bag of CSC... however once went to my email to approve the withdraw it gave me a 404 error.....  I went back on to the exchange so that I could cancel the withdraw and attempt it again.. but I am not receing a notification informing me that the cancellation of this withdraw cannot me made.  Im not sure why they are not letting me withdraw.. Has anyone had this issue and how was it resolved.. Pretty much freaking out.

 

Thanks in advance

Hi @Rodneymoss Welcome to CSCchat. Did you contact their support? Remember that STEX is a relatively small exchange so they might answer a bit later.

With respect to the withdrawal, I don't recall having a 404-error, though in some cases a withdrawal needs to be acknowledged by someone @STEX. One time I had to wait one day before they authorized the withdrawal of my funds (also BTC in that particular case BTW).

Hope things will work out for you. Take care.

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Just contact their support. I am sure they will solve the problem. Stex is really a good exhange with a good support team! Good luck 

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2 minutes ago, Rey said:

Hi @Rodneymoss Welcome to CSCchat. Did you contact their support? Remember that STEX is a relatively small exchange so they might answer a bit later.

With respect to the withdrawal, I don't recall having a 404-error, though in some cases a withdrawal needs to be acknowledged by someone @STEX. One time I had to wait one day before they authorized the withdrawal of my funds (also BTC in that particular case BTW).

Hope things will work out for you. Take care.

Hey @Rey.  Thank you for the reply.

I placed a support ticket.. and never head from them. However my BTC eventually went through.. so they must have pushed it through on their end.  I've since tried to withdraw my CSC bags to my wallet.. and now im getting another type of error.  "withdraw error".  According to Stex.. they said that they will return the coins back to my wallet in the event of a withdraw error, so ill just wait.

 

Not exactly sure what went wrong in my attempt to withdraw my CSC.  I did a test of 30 coins about a minute prior to withdrawing the entire amount and the test of 30 coins went through but the second withdraw did not. 

Thank you again.

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3 minutes ago, RMCSC said:

Just contact their support. I am sure they will solve the problem. Stex is really a good exhange with a good support team! Good luck 

Thank you.. The BTC withdrawal matter has been resolved. Thanks for the reassuring words.  Hopefully stacking these CSC pays off in the long run. 🙂

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Something is going on with Stex at this moment... You are the second person having withdrawal problems this week.

Maybe it's time to try Nuex at this moment.  I've been using both, Stex and Nuex annever had a problem, but with the recent problems on Stex lately I will stay on Nuex for the next purshases.  :drinks:

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I think that's wise. I've never encountered any problems withdrawing from STEX but reading about these problems is a little concerning.

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9 minutes ago, CasinoCoin said:

I think that's wise. I've never encountered any problems withdrawing from STEX but reading about these problems is a little concerning.

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49 minutes ago, CasinoCoin said:

I think that's wise. I've never encountered any problems withdrawing from STEX but reading about these problems is a little concerning.

We haven´t heard from @pepsifaza He never explained the solution to his problem. WE supported him and now he is gone. 2 users with STEX problems does not make a Hen. But you never know, do you?

Adding: Sharing a solution to a problem is important, even if one self was the one to blame. Not sharing does not help the community and educate other users.
That why I consider it a shame that the above named user has not shared the solution.

Edited by Zenkert
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Iv had the Error maybe 2 times and iv used STEX a lot. 

The issue always gets fixed.  Not a big deal.  

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