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CSC Coiner

CSC Wallet not working - Can a moderator please support asap

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I'm a windows user, previously had downloaded a desktop wallet from the CSC website and sent my coins to the wallet.

64bit I believe it may be a 4.1.4 version but when I opened it today it said an update was needed and therefore I updated it to the latest version but the wallet will now not open as it should.

When logging in now using the wallet and password I only get the "loading" icon but nothing happens.

I have the:

-CSC account ID, Public, Private and Secret key, 8 word passphrase, password, .keys file, the date the wallet was created, and the amount of CSC that I own and is stored in the wallet.

I'm prepared to await support to rectify the situation before I scream "scam". A timely response would be much appreciated. If there is a better way to raise the concern or request for support just let me know.

Regards

CSC Coiner

 

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Just to update this post. Daniel on discord has helped me out with a couple of links which solved the issue and sent my coins from my old wallet to my new one.

As I had my secret key he advised me to download the new token wallet and follow the guide below which worked.

Great, get the 5.x wallet from https://casinocoin.org/downloads/ and then follow this https://casinocoin.org/kb/article/how-to-move-csc-from-old-desktop-wallet-to-the-token-wallet/#ch_2

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