I'm a windows user, previously had downloaded a desktop wallet from the CSC website and sent my coins to the wallet.
64bit I believe it may be a 4.1.4 version but when I opened it today it said an update was needed and therefore I updated it to the latest version but the wallet will now not open as it should.
When logging in now using the wallet and password I only get the "loading" icon but nothing happens.
I have the:
-CSC account ID, Public, Private and Secret key, 8 word passphrase, password, .keys file, the date the wallet was created, and the amount of CSC that I own and is stored in the wallet.
I'm prepared to await support to rectify the situation before I scream "scam". A timely response would be much appreciated. If there is a better way to raise the concern or request for support just let me know.